Privacy:
Your privacy is important to us. We do not disclose, sell or trade our mailing lists to others. The information you voluntarily provide is kept confidential and is only used to keep an accurate record of your involvement with us and to provide you with the very best service possible.

Confidentiality:
We take confidentiality very seriously and follow the professional standards of the governing and licensing bodies of our profession. No information about you is given to anyone outside of this agency, including parents, partners, friends, employers, teachers/faculty, or other persons, unless:
(1) We have your written permission or a signed release of information form.
(2) We believe it is necessary to prevent clear and imminent danger to you or others.
(3) You indicate there is reasonable cause to believe that a child, dependent adult, or a vulnerable elderly person has been abused or a crime may be or has been committed.
(4) A court orders us to disclose confidential information about you.

Client Rights:
Your involvement with Jeff Packer MSW and Associates Inc. is a voluntary act. We will do our best to either accommodate your needs or give you an appropriate referral to other services in the community. You have the right to be treated respectfully and ethically by staff.

 

 

Fees / Cancellation / Rescheduling of Appointments: Please provide at least 24 hours notice to cancel or reschedule your appointment. If you need to cancel or reschedule with shorter notice than 24 hours, you hereby agree to pay for the missed appointment (unless your provider pays for no shows). The initial consultation/assessment fee is $200 plus HST, and session fees are $125 plus HST. (Note: you may have some coverage with your employee assistance programs or Insurance provider - e.g. Great West Life, Homewood-Human Solutions, Shepell/FGI, Organizational Health, Green Shield etc.). Reading of materials for assessment purposes, letters and report writing will be payable at rates quoted. Receipts are provided.